AI that answers to doctors and patients.
Healthcare AI has to earn trust every day. These are the commitments behind DoctorOffice.ai — how we use AI, protect patient rights and meet the rules that apply to your practice.
Our AI principles
Clinicians decide
AI drafts, summarizes and suggests. Diagnoses, orders, prescriptions and notes are always the clinician’s decision and signature.
Show the evidence
Every AI statement links to the conversation or chart source behind it, so it can be checked and corrected.
Patients own their data
Patients control what they share, see what is recorded about them and can download or correct it.
Fair and tested
Models are evaluated for errors, omissions and bias across patient groups before release and monitored after.
Private by design
We never sell patient data. Each practice’s data is kept separate, and we only use AI services whose terms meet healthcare privacy rules.
Accountable
Every AI workflow has an owner, a version history and an off switch. Concerns get a named response.
Clear lines, written down.
- Sign a note, order or prescription on its own
- Diagnose or treat without a clinician
- Sell patient data or use it for advertising
- Hide that a patient is talking to an AI
- Make promises about outcomes the evidence doesn’t support
- Act on instructions hidden inside imported documents
Built for the rules your practice lives by.
We track each requirement in a living register — what applies today, what’s coming, and how the platform meets it.
HIPAA
Privacy, Security and Breach Notification Rules, with business associate agreements.
Information blocking
Patient and practice access to their electronic health information, without unreasonable barriers.
Certification & interoperability
Designed around ONC certification criteria, USCDI and FHIR-based exchange.
Sensitive records
Controls for substance-use, behavioral-health and other specially protected records.
State privacy laws
Configurable consent, retention and disclosure rules by state.
International
Regional configurations for GDPR and Canadian privacy requirements.
Raise an ethics concern
Clinicians, patients and staff can report concerns about AI behavior, bias or data use. Every report is reviewed and answered.
[ethics contact email]