Get paid for the care you give.
Billing done for you from day one by our partner’s certified team — and faster every month as AI takes over the busywork. Works alongside your current EHR.
- Claims coded by hand from memory Charges captured from the signed note
- Denials discovered weeks later Claims tracked, denials worked fast
- Unpaid patient balances Online payments and payment plans
- Spreadsheets for every report Live dashboards for the whole practice
More revenue. Less hassle. Full-service billing from day one.
You don’t have to wait for automation to get paid. Through our revenue cycle partner, a certified billing and coding team runs your RCM from the first day — inside DoctorOffice.ai. As the AI learns your practice, it takes over the repetitive work and the team focuses on exceptions.
End-to-end RCM
End-to-end revenue cycle management (RCM) — from the visit charge to the final payment.
Certified billing & coding
Certified coders who know current medical and dental coding rules.
Denials & collections
Fewer rejected claims, strong appeals and steady follow-up so you collect what you’re owed.
Analytics & automation
Live revenue analytics, plus robotic process automation (RPA) for repetitive tasks.
Practice & financial management
Help keeping the practice’s finances and operations on track.
Training & support
Hands-on training and support for your front office and billing staff.
RCM check-up & consulting
We review how your billing runs today and show where money is being lost.
Patient access support
Trained staff for scheduling and phone calls when you want people alongside the AI front desk.
Serving independent practices, physician groups, dental practices and hospitals. Partner services are delivered under business associate agreements.
Revenue cycle (RCM)
Billing and payment collection, connected to care.AI coding & documentation checks
- CPT and ICD-10 codes suggested from the signed note — with the reasoning shown
- Catches missing details in the note and asks the doctor before billing
- Sends tricky charts to a certified human coder
- Keeps up with insurance and coding rule changes
- Never bills for care that isn’t documented
Clean claims & denial prevention
- Checks each claim against the insurer’s rules before it’s sent
- Electronic claims submitted and tracked through the clearinghouse
- Follows up with insurers automatically — including their web portals
- Writes appeals for denied claims and shows its reasoning
- Prior authorization — insurer pre-approval, from request to decision
Patient payments & memberships
- Clear statements patients can pay online
- Cards on file and payment plans
- Memberships, packages and self-pay patients
- A/R aging — unpaid claims tracked by age and worked down
Value-based care
- HCC risk adjustment — flags chronic conditions that should be documented
- RAF gap closure — keeps each patient’s risk score complete
- HEDIS capture — the quality measures insurers reward
- To-do lists of patients due for care
Run the practice
The tools behind the scenes.Revenue intelligence
- Live dashboards for revenue, denials and collections
- Catches when an insurer pays less than it should
- Compares each insurer’s payments against your contract
- Works the highest-value unpaid claims first
- Shows staff workload and hours saved by AI
Administration
- Multiple locations and providers
- Reusable templates and workflows
- Role-based access controls and a full audit trail
- We move your data over and train your team
AI that learns your practice
- Teach it your rules in plain English
- Learns from every approval and correction
- Every AI action is logged and can be reviewed
- You decide which steps need a human’s approval
- An off switch for any AI task, anytime
Words we use
Healthcare has a lot of jargon. Here’s what ours means.- RCM
- Revenue cycle management — everything from the visit charge to getting paid.
- Claim denial
- When an insurer refuses to pay a claim, often for a fixable reason.
- Prior authorization
- Getting the insurer’s approval before certain tests, drugs or procedures.
- A/R
- Accounts receivable — money owed to the practice that hasn’t been paid yet.
- HCC & RAF
- Codes for chronic conditions and the risk score insurers use to set payment.
- HEDIS
- Quality measures insurers use to grade and reward care.
Doctor-led. AI-assisted.
See Back Office in action with your own workflows.